Privacy Policy

1. Introduction

bb7 (referred to as "we", "us", or "our" in this document) is committed to safeguarding the privacy of every player who registers and uses our online betting and casino platform at bb7.vin. This Privacy Policy sets out in clear, formal terms exactly what personal data we collect, why we collect it, how we store and secure it, with whom we may share it, and the rights you hold as a data subject. We strongly encourage you to read this document in full before registering an account or submitting any personal information to us.

By accessing or using the bb7 platform — whether through our website, mobile browser, or any associated application — you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this policy, please do not use our services. This policy applies to all users located in Bangladesh and other jurisdictions where bb7 operates. Players must be 21 years or older to create an account on bb7.

2. Information We Collect

We collect several categories of personal data to provide and improve our services. The categories of information we may collect include, but are not limited to, the following:

• Identity and contact details: full name, date of birth, gender, residential address (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or elsewhere in Bangladesh), email address, and mobile phone number.
• Financial and payment data: mobile financial service account identifiers (bKash, Nagad, Rocket, Upay), bank account details for players using Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, or similar institutions, transaction IDs, deposit amounts, and withdrawal records.
• Verification documents: government-issued national ID card (NID), passport, or other identity documents required for KYC compliance and age verification.
• Technical and usage data: IP address, device type, operating system, browser type and version, session timestamps, pages visited, game history, bet amounts, and referral source.
• Communication records: any messages, support tickets, live chat transcripts, or email correspondence you send to or receive from bb7's customer support team.

3. How We Use Your Information

bb7 uses the personal data we collect for legitimate operational, legal, and service-improvement purposes. Specifically, your information may be used for:

• Account creation, identity verification, and KYC compliance to ensure our platform remains safe and secure for all registered users.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment channels, and maintaining accurate financial records.
• Delivering platform functionality, personalized game recommendations, promotional bonus offers, and relevant communications about cricket betting, slots, and live casino events.
• Detecting and preventing fraudulent activity, money laundering, underage gambling, and other forms of misuse or abuse of the bb7 platform.

4. Cookies and Tracking Technologies

bb7 uses cookies and similar tracking technologies to enhance your experience on our platform. A cookie is a small text file stored on your device that helps us recognise you on return visits and understand how you interact with our site. The types of cookies we deploy include:

• Essential cookies: required for the core platform functions such as session management, login state, and navigation — the site cannot operate properly without these.
• Analytics cookies: used to measure traffic patterns, game popularity, and user engagement, enabling us to identify areas for service improvement.
• Preference cookies: remember your language, currency, and display settings so you receive a consistently personalised experience each time you visit.

You may configure your browser settings to refuse or delete cookies at any time; however, doing so may affect the availability and performance of certain features on the bb7 platform.

5. Data Sharing and Third Parties

bb7 does not sell, rent, or trade your personal data to any third party for marketing purposes. We may, however, share specific categories of your information with trusted partners and service providers strictly under the following conditions:

• Payment processors and mobile financial service operators (including bKash and Nagad infrastructure partners) to facilitate deposits and withdrawals on your behalf.
• KYC and fraud prevention service providers who assist us in verifying identity documents and flagging suspicious activity in compliance with applicable standards.
• Game software providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming, who may access aggregated, anonymised usage data to maintain game performance and RTP accuracy.
• Regulatory authorities, law enforcement agencies, and courts of competent jurisdiction when we are required to disclose data by applicable law, a valid court order, or a legally binding government request.

6. Data Security

The security of your personal data is of paramount importance to bb7. We implement industry-standard technical and organisational measures to protect your information against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include, but are not limited to, 256-bit SSL encryption for all data transmissions between your device and our servers, secure storage with access controls restricted to authorised personnel only, regular internal security audits, and multi-factor authentication requirements for sensitive account operations.

While we employ rigorous security practices, no system connected to the internet can be guaranteed to be completely impenetrable. In the event of a data breach that poses a material risk to your rights, bb7 will notify affected users in a timely manner in accordance with applicable notification obligations.

7. Data Retention

bb7 retains your personal data for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, including for the duration of your active account and for any additional period required by applicable legal or regulatory obligations. Specifically:

• Account and transactional records are retained for a minimum of five (5) years from the date of your last account activity or account closure, whichever is later, to comply with anti-money laundering and financial record-keeping requirements.
• KYC documents and identity verification records are retained in accordance with applicable legal requirements, and may be held for up to seven (7) years.
• Technical logs and analytics data are typically retained for no longer than twelve (12) months unless required for an ongoing security investigation or legal proceeding.

8. Your Rights as a Data Subject

As a registered user of the bb7 platform, you hold a number of rights in relation to the personal data we hold about you. You may exercise these rights at any time by contacting our support team via the email address provided in this policy. Your rights include:

The right to access a copy of your personal data held by bb7; the right to request correction of inaccurate or incomplete data; the right to request erasure of data that is no longer necessary for the purposes for which it was collected (subject to legal retention obligations); the right to restrict or object to certain types of processing; and the right to lodge a complaint with a relevant supervisory authority if you believe your data has been handled unlawfully.

9. Children and Underage Users

The bb7 platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any individual under the age of 21. If we become aware that a user below the age of 21 has registered an account or provided personal information, we will immediately suspend that account, delete the associated data, and, where required, notify relevant authorities. Parents and guardians are encouraged to use appropriate parental controls and internet monitoring tools to prevent underage access to gambling services.

10. Changes to This Privacy Policy

bb7 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our business practices, applicable law, or the services we offer. When material changes are made, we will update the "Last updated" date shown at the top of this page and, where appropriate, send a notification to your registered email address. Your continued use of the bb7 platform following the publication of any revised Privacy Policy constitutes your acceptance of those changes. We recommend reviewing this page periodically to stay informed of any updates.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bb7 handles your personal data, please contact our Data Privacy team by emailing [email protected]. We aim to respond to all privacy-related enquiries within five (5) business days. Please note that email addresses on this platform are displayed as plain text only and are not clickable links; copy and paste the address into your email client to get in touch with us.